Places to hire
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M&H Thomas
42 Forge Close
Caerleon
Newport
NP18 3PW
UNITED KINGDOM

Contract of Hire
The hiring contract shall be between the Clients and the Owners of the property. They shall be deemed to be made subject to these Conditions of Hire. The contract of Hire is not effective until the client receives a written confirmation of booking.

Initial Payment
Bookings will be confirmed upon receipt of the required deposit payment and the signed booking form. However, if the booking is made within two months of the holiday commencement date the full amount of rental and security deposit will be required on booking. This deposit is non refundable.

Security/Damage Deposit
A returnable deposit of £150 is required to be paid with the balance of the rental. This is to be held as security against return of keys, inventory damage, excess cleaning costs, long distance telephone calls where applicable, etc. This deposit will be returned to the client subject to a satisfactory inspection by the management company.

Balance Payment
The balance of hire will be due two months before the holiday commencement date. The Owner reserves the right to cancel a holiday where full payment has not been received eight weeks prior to the holiday commencement date. Bookings made within two months of departure require FULL pre-payment and damage deposit.

Confirmation of Booking
Once a confirmation has been issued the hirer is responsible for the total price of the property rental as shown on the confirmation. Signing of the booking form constitutes acceptance of these terms and conditions by the client.

Cancellations
Provided the Owner receives written notice of cancellation not less than 10 weeks before the holiday commencement date, the hirers will not be required to pay the full balance, the amount of the deposit however, will be forfeit. All cancellations must be notified in writing at the earliest opportunity.

In the event of you having to cancel your booking the following charges will apply:

More than 10 weeks prior to departure - deposit only
Between 3-10 weeks prior to departure - 50% of rental
Less than 2 weeks prior to departure - 100% of rental

Liability
The owner cannot accept liability for the acts or omissions of our principals over whom we have no control (such as airlines, car hire companies, rental management companies). The owners cannot accept liability whatsoever for any injury sustained by guests or any other visitors to the home or swimming pool or for any loss for damage, howsoever caused, to any property brought to the premises. Whilst every effort is made to ensure that the pool is in perfect condition, the owners cannot be held responsible if heavy rainfall causes debris to fall into the pool from the cage or indeed, if the excessive rainfall changes the chemical balance of the pool water and its resulting colour.

All information concerning the property and facilities is correct at time of going to press but may be changed without prior warning for safety reasons. It is expressly agreed upon that the client will not hold harmless the owners or representatives, for any accident, injury or distress, financial claim or claims of any sort, that may result from any such accident, injury or distress by the tenant, client or any other person however so caused or incurred. At no time should children be allowed to play within the pool/deck area, unsupervised by an adult.

Party Size
Under no circumstances may more than the Maximum number of persons booking occupy the property, except by prior written agreement. WE RESERVE THE RIGHT TO REFUSE ADMITTANCE IF THIS CONDITION IS NOT OBSERVED

Clients Responsibilities
The client is responsible for the property, and is expected to take all responsible care of it. All equipment, utensils etc must be left clean and tidy at the end of the hire period. A charge may be incurred should excessive cleaning be required after your departure. This may be deducted from the security deposit.

Damages
All damages and breakage’s are the responsibility of the client, and their costs shall be refundable on demand. Where the amount concerned is less than the £150, it may be deducted from the security deposit.

Arrival and departures
Check in times are after 4 pm on the day of arrival
Check out times are before 11am on the day of departure

Amendments
If after booking you decide to alter any details we will do our utmost to make the requested change provided that we are informed at least eight weeks prior to arrival. Alterations requested within eight weeks of arrival may have to be treated as a cancellation.

Changes or Cancellation by Owners
Whenever possible all changes will be advised to you without delay. Should circumstances beyond our control require us to cancel a booking we will wherever possible offer alternative arrangements. Should these prove unacceptable, and once instructions have been received in writing from you, you will receive a refund of all monies paid,

Force Majeure
The owners accept no responsibility for and shall not be liable in respect of loss or damage or changes caused by force majeure events (e.g. strikes, fire, flood, closure of airports, weather conditions) or any other event beyond our control.

Insurance
The client is strongly advised to take out adequate insurance cover. NEVER, NEVER TRAVEL WITHOUT INSURANCE. The owners are not responsible for any deaths, injuries, illness or loss or damage to property including motor vehicles or to that of any guest however caused.

Price Guarantee
The prices quoted are subject to change. However, once your deposits have been received there will be no increase in prices.

If you have any Questions regarding these issues please contact us here

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